Return of goods - withdrawal from the contract

Dear customers,

Sometimes it happens that the ordered goods do not meet your expectations and so you are guaranteed by law to return or exchange the goods. In order to make everything go smoothly and especially quickly, here is a patero :-) for a proper return.

- Send the goods to your address within 14 days from the date of proof of delivery

- the goods must be unused, undamaged and preferably in their original packaging (for Brooks and Sturmey Archer brands, the original packaging is a requirement)

- Please send the goods only to W trailers s.r.o., Dvořákova 37, 30100 Plzeň

- DO NOT send the goods by cash on delivery (don't worry, we will return the money to your account as soon as possible)

- fill in the form below and send by e-mail or attach to the goods

 

CANCELLATION FORM - download HERE